Converged Communication Systems - An Avaya Business Partner

Business Class VoIP Solutions:

Business Telephone Systems
Data Networking Equipment
Voice / Telephone Services (Service Providers)
Data Internet Services (DSL, Cable, T1, MCLS, Point-Point T1, VPN, VoIP, SIP)
Telephone System Support & Maintenance
CBeyond Voice & Data Services
Avaya Business Telephone Systems
Nationwide Support & Maintenance (Support Center located centrally in Chicago, Illinois)

847.440.8636

VoIP (Voice over Internet Protocol) Options.

CBeyond Voice & Data Internet Services (VoIP).

Avaya Business Telephone Systems Support & Maintenance.

VoIP is a hot technology with all businesses, however it is sometimes misunderstood. Depending on your need, VoIP can be deployed in 4 main ways. You can leverages all 4 VoIP methodologies or you can choose the option that suits your business needs.

Powered by Cisco systems, CBeyond services if growing at a rapid pace. CBeyond focuses on small-medium sized markets and focuses on selling only dynamic VoIP T1s. This makes their product reliable and superior to other dynamic providers. Contact us at 847.440.8636 for more information.

Converged Communication Systems Support and Maintenance center is ideally and centrally located out of Chicago, Illinois. Providing nationwide business telephone system support and maintenance, CCS can help you manage your Avaya system or other solutions.

1. VoIP for voice and internet services: Service providers for many years have provided traditional voice and internet services (POTS lines, T1 lines, etc). With the onset of VoIP technology, service providers can bundle voice & internet services over one T1. Since it is bundled over 1-T1, you get free bundled voice rates (ie. CBeyond services). Typically, you get cheaper voice services with faster internet services. Contact us at 847.440.8636 for more information. VoIP business services have became extremely reliable and are more flexible than traditional services.

1. Voice Services: Whether you have a couple outside lines or multiple voice T1s, CBeyond can customize the solution for you. CBeyond provides free local and long distance bundles providing awesome savings.

Converged (Avaya EXPERT Partner) Discount Maintenance Plans: Whether you have an Avaya Partner, Avaya Merlin, Avaya IP Office, Avaya Definity, Avaya s8300, Avaya s8500, or other Avaya solutions, contact us at 847.440.8636 for pricing on support and maintenance plans. Converged Systems is #1 in Chicago for Avaya support and maintenance services. We have references from east coast to west coast who rave at the CCS Support Center.

2. VoIP for home or remote workers: More and more businesses are allowing employees to work from home or on the road. Enabling them with the same features at home increase productivity as if they were in the office. To do so, we provide a VoIP telephone & VPN for that remote worker. We also have to VoIP your telephone system (ie. Avaya IP Office). The Avaya IP Office is flexible enough to provide both traditional and VoIP or full VoIP features. Since calls are routed over the internet the remote worker doesn't pay for calls since everything is centralized.	2. Data Services/Internet: CBeyond provides at least T1 (1.55M) speeds. Since they bundle their voice & data service, if there are no calls into your business then you receive a full T1 speed and this throttles down as you get calls. CBeyond T1 data internet services are secure and robust. We can host your website, data management, VPN, and more.	Converged (Avaya EXPERT Partner)Installation Services: We are a full in-house installation and professional services center that makes new installation rollouts seamless. Our focus on pre-planning allows us to get a good grasp of your business and rollout the technology quickly, seamlessly, and with little room for error. Whether you are unhappy with your current support vendor, had a botched installation, need an extra hand in implementation, or purchased the equipment from an online store - contact the CCS Support center to manage your next installation.
3. VoIP to connect remote locations: Businesses with multiple locations can leverage VoIP technology by routing site-site calls over their VPN / Internet. This allows for free calling between sites, 3-4 digit dialing, shared directories, centralized voicemail, shared resources, least cost routing, and much more. We VoIP enable each phone system and ensure the VPN between sites provides a good QoS for quality assurance.	3. Cell / Mobile Services: CBeyond also allows you to migrate your companies cell phone plan and bundle minutes for an even larger savings.	Converged (Avaya EXPERT Partner) Support Services: If you need programming changes or modifications or just a solid resource to assist walk you through changes, contact the CCS Support center. We setup remote support which allows us to better manage you solution. If you did not purchase from us but your current support team has dropped the ball, CCS will be more than happy to assist and clean up the mess. We want to work with you!
4. VoIP internal / endpoints: Some businesses can deploy VoIP Hardphones or VoIP Softphones for some or all employees. When you deploy these sets you can move the set by unplugging and plugging in new location as well as your employees can web-browse on these phones. However, keep in mind digital Avaya telephones have become extremely flexible with roaming profiles allowing hot desk login and cellular twinning with lowered maintenance and support costs than VoIP telephones.	4. Why CBeyond & Converged Systems: Get faster internet speeds and bundled free voice services and save money on a monthly basis. Contact us at 847.440.8636 for a free telephone service analysis. Send us your bills and we can customize a solution for you. Looking for redundancy plans, contact us to provide ultimate reliability. CBeyond was listed as one of the best performers in 2006 and is traded publicly CBEY. Service options Chicago (Illinois), Detroit (Michigan), Denver (Colorado), San Diego (California), Los Angeles (California) and more.	Whether you are looking for installation services, programming services, professional services, basic or complex support, or maintenance services, contact the CCS Support Center and we can help manage your business telephone system and/or your data network. Contact us at 847.440.8636. We do have more comprehensive services like around the clock or weekend support as well.

CBeyond VoIP Services

Cisco Routers & Data Switches

Tie Legacy Phone Systems Together Via VoIP

Avaya Partner, IP Office, Definity.

Kentrox Router, VPN, & Firewall

Deploy VoIP Home or Remote Workers

Avaya Merlin, s8100, s8300, s8500.

SonicWall Router, VPN, & Firewall

Multiple Site VoIP Networking

Business VoIP Voice Services

Netgear Router, VPN, Firewall, & Switches

Dynamic VoIP T1 / PRI Services

Avaya centralized Chicago Partner (Illinois)	Extreme Networks, Spectralink & Multitech	VoIP / SIP Endpoints with Active Directory